Our Services

Craftsmanship and Excellence are not just words on the wall at The Giles Agency. They form part of our core values and are a focus in every brief we work on to ensure we continue to deliver the highest quality of work for our client partners.

Jen Campbell, Managing Director



Our expert, native-English and Chinese editors will transform your raw text into a piece ready for publication. They will rearrange, rewrite, tighten and correct – whatever it takes to achieve a polished, professional result.


Combining writerly flair with industry insights and a solid understanding of marketing strategies, our skilled writers deliver copy that gets results.


Following our tried-and-tested, three-stage process, all translated copy is polished by a native-speaking editor, whose changes are then reviewed by the translator. This ensures both accuracy and a completely natural tone and style.

Content Creation

Marketing experts understand that it’s the content, not the platform, that gets results. The Giles Agency team creates compelling print and digital content to engage our clients’ readers and potential customers.


Print Design

Our versatile designers use attention-grabbing and supporting visuals to draw out your key messages, with expertise in everything from posters, leaflets and brochures to visual merchandising, advertising and catalogues.

Digital Design

The talented design team at The Giles Agency creates clear, fully optimised layouts for digital projects ranging from eDMs to flipbooks to entire websites. Let us show you how to show off your images and copy to their best advantage.

Visual Identity and Branding

A unique look is a key component of every strong brand. From logo to colour palette to typeface, we can help you develop a visual identity that reflects your business objectives and brand ethos.

Printing + Production


We select our printing partners to guarantee you the best results at the best price. Whatever your specifications, we are here to manage the whole process, saving you from having to deal with multiple service providers.


Your website is your indispensable online calling card and business generator. Whether you want to create a simple holding page or a full-service e-commerce site, our team is here to get you up and running.

Digital Assets

Whether they’re creating eDMs, animations or digital banners, our designers harness the power of digital to engage your customers and showcase your brand to its best advantage.

Photography + Image Sourcing

From sourcing stock pics to organising a photo shoot for that perfect shot, our team will secure the right images to bring your communications to life.


Our video experts will create content that speaks to your target audience – handling everything from storyboarding, scriptwriting and filming to editing, subtitles and voice-over.


Professional Communications Training

Turn your team into master communicators with our popular online writing courses. Built around the most common challenges our clients face and the latest studies in effective learning, our courses offer on demand video trainings, community forums, practical exercises and individual feedback from our professional writers. Combine online study with tailored live trainings, webinars and even private coaching. Choose one of our core courses or request a particular topic:


Write to the Top

Business writing for all teams

How to:
• Write clearly, concisely and persuasively
• Write emails that get read and acted on
• Win proposals
• Build closer client relationships
• Deal with difficult clients
• Ensure your writing is error-free

Download a course outline:

Write to Sell

Copywriting for marketing teams

How to:
• Define your brand voice
• Get inside your target customer’s head
• Master the art of persuasion
• Generate and convert leads online
• Harness the power of storytelling
• Test the effectiveness of your copy

Download a course outline:


Marketing Audits

How well is your marketing strategy working for you? The Giles Agency’s assessment of your current initiatives will identify areas of strength and weakness, enabling us to define your optimal plan of action.

Social Media

To benefit from social media, you need a clear guiding strategy. Our team can help you put together a plan based on your business objectives, your customers and your competition.


Moving into the China market? Our team can rework your materials to ensure that everything – from key messages to images to humour – is on point.

Tone of Voice

We work with you to find and define your brand voice, training your team to speak your language clearly and consistently.