Who we are
Our first day of business was in 2007, when we were known as Giles Publications. Back then, we worked out of a tiny, shared office in Hong Kong, and only offered English-language editing and copywriting. We loved the work, and our clients appreciated our commitment to quality, reliability and friendly customer service.
Slowly, the scope of our services grew in response to our clients’ needs:
- Since 2011, we offer comprehensive communications support
- In 2014, we opened our office in Singapore
- In 2017, we rebranded to The Giles Agency
Today, we have a portfolio that includes many of Asia’s biggest names, a talented team of over 20 communications professionals, and a bigger office with more comfortable chairs. The support we provide covers English- and Chinese-language editing and copywriting, design and production, and account and project management.Our team works on everything from eDMs and press releases to annual reports, branding campaigns and social media strategy. Most importantly, we still love what we do, and we intend to keep on growing and improving
Our Mission: Words that Move Mountains
Excellent communication is an essential prerequisite for success. We’re on a mission to harness the immense power of effective communications – for our clients, for ourselves, and for the world we live in.
Our Approach: Art Meets Science
In a noisy, fast-paced world, we still believe in exquisite craftsmanship and attention to detail. We combine the age-old arts of fine writing and design with the ever-evolving sciences of communications technology, data analysis and consumer behaviour. For us, the place where all these elements meet is the apex of communications.
What makes us different
At The Giles Agency, we want to do great work – and also be a great place to work. We do this by adhering to our brand values, and by offering generous benefits and perks to every member of our team.
We believe in our values
Whether we’re working with clients, partners, service providers or each other, our decisions and actions are guided by our brand values.
Integrity
We meet deadlines, keep promises, and always do our very best.
Intelligence
We believe in working smart and are constantly building on our industry expertise.
Excellence
Through meticulous accuracy and the high quality of our work, we aim to exceed our clients’ expectations.
Craftsmanship
We harness science and technology without compromising on the art of writing. We hone our skills through reading, practice and observation.
Positivity
We embrace challenges and bring our can-do spirit to every project.
Collaboration
We emphasise the importance of effective communication, transparency, and being willing to lend a hand.
A rewarding place to work
The benefits and perks of working at The Giles Agency are many and varied. Highlights include…
Benefits that help us maintain a work-life balance
- Flexible work hours (start time between 8 and 10am)
- Annual leave above the HK statutory requirement
- Overtime allowances and days in lieu
- Parental leave above the HK statutory requirement
Perks that support professional development
- Internal development opportunities
- External training subsidies
- Annual Team Development Day
Benefits that keep us happy and healthy
- Bonuses
- Health insurance
- Monthly fitness subsidy
- Employee of the Year award
Perks that help us bond as a team
- Monthly team lunches
- Festival celebrations (e.g. Lunar New Year, Christmas)
- Volunteer days to serve the community
Browse jobs
We are always interested to hear from passionate and creative individuals
with a desire to create great work.
Please send all career-related correspondence to hr@gilesagency.com
People
Freya Giles
Founder
and aspiring novelist
Freya Giles
Founder
and aspiring novelist
From penning angst-filled poems in her adolescence to landing her first paid writing gig to founding her own agency, Freya has always had a passion for communications. Raised in Hong Kong, she finished her secondary education in the UK, and studied French and Philosophy at Leeds, before rushing back to Asia. After nearly a decade as a professional writer and editor, Freya set up Giles Publications in response to the region’s growing need for quality content. In 2014, the company opened its Singapore office, and in 2017, it rebranded to The Giles Agency.
Freya is a strong believer in the power of effective communication to transform businesses. Today, she delights in sharing her learnings through Giles’ range of communications courses, as well as appearances at industry and association gatherings. Freya writes for both work and pleasure, and harbours a lifelong love of literature. Her dream is to spend six months holed up in one of her favourite spots, writing her novel. However, her eclectic tastes make that spot and the subject of the novel rather difficult to predict.
Jen Campbell
Managing director
and explorer extraordinaire
Jen Campbell
Managing director
and explorer extraordinaire
Jen is the person who ensures we’re always pointing in the right direction and generally doing the right thing. After finishing a degree in Neuroscience at the University of Sheffield, Jen did stints at some big-name advertising agencies, including Publicis Groupe in London and, more recently, Digitas in Hong Kong. Away from the office, Jen is a keen netball player, and spends as much time as possible soaking up the sun on Hong Kong’s plethora of beaches and hiking trails. However, she also
confesses to being a Netflix addict and a reader of trashy novels, perhaps to counteract the sportiness.
Soni Bhatnagar
Business director
and movie buff
Soni Bhatnagar
Business director
and movie buff
Soni runs our Singapore office, looking after business development and project management, and practically everything else. Her background is solidly client-focused, and she has worked for some of the most well-known companies in the world, including TripAdvisor and Singapore Airlines. She is also an avid Harry Potter fan and can effortlessly switch between multiple accents when the need arises. While Soni’s ideal day would be spent at a spa being pampered, it’s more likely that catching up on sleep would be her priority, thanks to her two very active young children. Soni studied Logistics & Supply Chain Management at the Singapore Institute of Commerce.
Christy Kwok
Project manager
and intrepid traveller
Christy Kwok
Project manager
and intrepid traveller
Marketing veteran Christy has more than seven years’ experience in the industry, and brings it all to bear in her role as project manager at Giles. Her impressive professional background includes stints at insurance giants AIA and MassMutual, as well as four years at a branding agency where she honed her client management skills. When Christy isn’t working wonders with our clients, she can be found looking after her beloved cat, lounging in the sun somewhere exotic or enjoying video games. Christy holds a degree in Translation & Interpretation from City University Hong Kong.
Elise Chung
Project manager
and art enthusiast
Elise Chung
Project manager
and art enthusiast
At Giles, go-getter Elise mixes her passion for culture with her impeccable organisational skills. Clients and team-mates all rely on her, and she’s expert at helping everyone meet those all-important deadlines. After studying for a BA in Cultural and Heritage Management at City University, Elise worked at several museums and an auction house, before learning more about project co-ordination and translation at tech firm SDL. In her spare time, you might find Elise reading The Book Thief or A Thousand Splendid Suns – two of her favourite titles – or perhaps you’ll catch her at an art exhibition, a musical or in some far-flung location as she indulges her love for travel.
Laura Chan
Business development assistant
and discerning gourmet
Laura Chan
Business development assistant
and discerning gourmet
Every agency needs someone like Laura. What do we mean by that? We’re talking about someone who is deeply passionate about looking after our existing clients, but who also strives to find new ones every day. A networker extraordinaire. A gleaner of insights. A winner of pitches. That’s Laura. She’s also a lover of all things food-related, and likes nothing more than seeking out the finest ingredients and getting creative in the kitchen for her friends. Hailing from Canada, Laura studied at James Cook University Singapore where she earned a degree in International Business and Management.
Peter Cowell
Lead english editor
and literary aficionado
Peter Cowell
Lead english editor
and literary aficionado
Originally from Scotland, Peter relocated to China in 2009. Since then, his career has encompassed advertising copywriting, marketing communications, employer branding and freelance journalism.Prior to joining The Giles Agency, he worked for Hong Kong’s English-language newspaper of record, the South China Morning Post. Peter is a devotee of literary fiction and poetry, and can often be spotted with a classic tome in his hand. He holds a BA (Hons) in English and an MA in Old Norse from the University of Nottingham, which saw him study everything from Viking Age runestones to the place names of Orkney.
Jenny Del Favero
Senior english editor
and tabletop Adventurer
Jenny Del Favero
Senior english editor
and tabletop Adventurer
Jenny is a highly versatile writer with extensive experience developing professional corporate and consumer copy in Canada, Hong Kong and Singapore. She holds degrees in Law (from the University of London) and Psychology (the University of Waterloo), as well as a postgraduate certificate in Corporate Communications. Prior to joining The Giles Agency, Jenny worked in legal publishing and insurance, gaining hands-on expertise in those fields. She currently specialises in our insurance clients, including AIA in Singapore and Hong Kong, Hang Seng, Chubb, Manulife, AXA, Sun Life, Cigna, AIG and Prudential. Jenny dedicates much of her free time to video and board gaming. She has a professed aversion to the great outdoors, and enjoys reading, playing the piano and violin, and (indoor) bouldering.
Janice Wong
Lead chinese editor
and sci-fi fan
Janice Wong
Lead chinese editor
and sci-fi fan
Multilingual Janice has a deep love of language, literature and foreign cultures. Following her passion, she majored in Linguistics, with a side order of German, from the Chinese University of Hong Kong. Janice’s mastery of colloquialism and nuance make her a highly adept translator, as well as a skilled copywriter. She is also a natural multitasker with an unrivalled knack for handling projects with many moving parts. When she isn’t running the Chinese team, Janice enjoys indulging in her love of science fiction – Star Wars and Jurassic Park are favourites – as well as reading, writing and drawing. Her most beloved animals are cats and reptiles… especially the kind found in sci-fi movies.
Jenny Li
Senior chinese editor
and lion dancer
Jenny Li
Senior chinese editor
and lion dancer
Jenny, who studied Translation at Lingnan University, is a superbly talented, all-round wordsmith. She brings bags of experience to our team, and before working at Giles she was a senior translation editor at Anyplex, which is a video-on-demand service provider based in Hong Kong. But her abilities don’t stop there. Jenny is an accomplished lion dancer in the southern Chinese style, and studied under the renowned master Lee Yun Fook. She usually plays the head and the front limbs, and believes her stature enables her to make natural, lion-esque movements!
Suki Huang
Chinese editor
and community champion
Suki Huang
Chinese editor
and community champion
An editor, translator and linguistics enthusiast, Suki’s first contact with the English language was through television. After studying Translation at Lingnan University, she put her considerable talents to work at the Hong Kong Arts Festival Society and TVB Pearl, before making The Giles Agency her home. For Suki, healthy living is paramount. She’s a big believer in cooking with fresh produce because, as well as tasting better, it supports local businesses. She’s also a committed gym goer, and enjoys running and swimming. As if that weren’t enough, Suki loves to travel, practise English calligraphy and create handmade gift cards for her friends.
Kannis Ho
Art director
and scout leader
Kannis Ho
Art director
and scout leader
They say that art is long and time is fleeting, but Kannis manages to juggle a large number of design projects when deadlines are at their tightest! Whether working in print or digital, she brings her unique artistic and design vision to our clients’ projects. It’s not surprising that Kannis hits all her targets though, since in her spare time she’s a champion darts player. She is also a scout leader, and spends her Sunday mornings teaching kids all the skills they need to embrace a love of the great outdoors. Kannis holds a degree in Graphic Design from The Hong Kong Polytechnic University.
Esther Yeung
Senior designer
and visual artist
Esther Yeung
Senior designer
and visual artist
Adept at digital and print design work, Esther is also an accomplished visual artist and illustrator. She learnt the foundations of her craft at The Hong Kong Institute of Education (now The Education University of Hong Kong), earning a higher diploma in Graphic Design. Esther also possesses one trait essential for our industry: the ability to remain cool, calm and collected in the face of tight deadlines. When she isn’t exercising her considerable talents in the service of our clients, Esther enjoys yoga, hiking, calligraphy, and creating art through various mediums including sketching, and painting with oils, acrylics and watercolours.
Ada Fong
Officer manager
and smooth operator
Ada Fong
Officer manager
and smooth operator
With her extensive experience in administration and stellar organisational skills, Ada provides invaluable admin support – not only to our team but also to The Giles Agency’s clients.She is on hand to help in whatever way she can and usually has a more efficient way of doing things up her sleeve. Ada spends most of her spare time with her family and, on weekends, can often be found at Disneyland. She also enjoys taking time out once in a while for eating and shopping with her best gal pals.
Nicky Naughtin
HR manager and guardian of values
Nicky Naughtin
HR manager and guardian of values
Nicky’s HR experience encompasses the retail, media and communications industries, in Melbourne, London and now Hong Kong. She also holds a degree in Business Studies (Human Resources) from Monash University. Nicky’s key role at The Giles Agency is to recruit the very best professionals for our team, and keep them learning, smiling and positively brimming with can-do spirit. Outside the office, she enjoys exploring Hong Kong’s restaurant scene and going on hikes with her family. Nicky also loves travelling to different parts of Asia, and has a particular fondness for beach holidays.
Nicky Jenner
Digital editor
and wannabe astronaut
Nicky Jenner
Digital editor
and wannabe astronaut
Nicky oversees all our web copy – from blog posts to newsletters to eDMs – while also running the show on social media. Outside of The Giles Agency, she is an experienced science writer, editor and journalist specialising in astronomy and space science, who has also worked in communications for the European Space Agency. Nicky is the author of a 2017 popular science book about the planet Mars, 4th Rock from the Sun. She holds a BSc (Hons) in Astrophysics from University College London, and an MSc in Science Communication from Imperial College London. She loves to travel; is passionate about animals, environmental science and conservation; and is studying part time at the University of Edinburgh for an MSc in Biodiversity, Wildlife and Ecosystem Health.
Angel Sin
Senior designer
and brand guru
Angel Sin
Senior designer
and brand guru
Angel is our resident authority on brand visuals. After completing a degree in Graphic Design at the University of the Arts London, Angel honed her art at several boutique design houses before moving to a branding agency. Her in-depth and wide-ranging experience has allowed her to develop and execute creative concepts and design solutions for many of our key clients. Angel is also the gatekeeper of our own brand style.